Refund Policy

RETURN & EXCHANGE POLICY


• Please contact Prettyvixen469@gmail.com within 3 days of item delivery to request an exchange. If item is no longer available, store credit will be given towards a future purchase once the item is received and process (No Refunds). Customer is responsible for shipping cost.

Please note we cannot accept returns or Exchange on the following items:

  • Sale items
  • Swimwear 
  • Body suit 
  • Gift cards
  • Accessories

Return Policy

  • To be eligible for a return, your item must be unused and returned in the original condition and original packaging.
  • Returns must be in new condition, unwashed, and unaltered with any or if original tags attached. 
  • Any damage on the item may be deducted from the value of the refund or cause it to be rejected.
  • You must include your name and order number, so we know who it's from.
  • We require orders to be returned using a tracked postal service, as we cannot guarantee that we will receive your return otherwise.
  • Email the tracking number to us once it has been posted, so we can track the delivery.
  • You are responsible for the shipping costs of your return.
  • We must receive your items within 14 days of a return request for you to be eligible for a refund.
  • Failure to comply with any of the above steps may result in your return being rejected.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and notify you of the approval or rejection of your store credit. 

(NO REFUND, STORE CREDIT ONLY)
Return Address: 714 Garden st, Hartford, Ct, 06112.